Activity Based Management

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Online Course on Activity Based ManagementActivity Based Management Online CPD Training Course

Activity Based Management (ABM) provides the information managers require for making the key decisions that boost business performance.

This includes information such as the true cost of making products, providing services and the costs of servicing customers.

It looks at which products, services and customers are profitable and which are not, as well as the level of resource required in future periods to make predicted volumes of products and provide planned levels of customer service.

Packed with detailed examples, drawn from practice, this course will help you to put these challenging ideas into practice in your own or your clients’ organisations.

buy activity based management online course

Activity Based Management enables the learner to


  • Measure and therefore identify opportunities to enhance product and customer profitability
  • Plan resource requirements, improve processes and reduce output costs
  • Use the data in the business to identify areas for financial improvement and model the outcome of different actions


Rating: 5 Stars for online course 100% of learners thought this course met their CPD needs
“ABM is not something I’ve ever worked with – covered it while doing an MBA 8 years ago. The course module has given me a much better understanding.”

“This is the first time I’ve used an on-line CPD course – I have another three to look forward to.”

“A very detailed analysis of ABM which was easy to follow.”

“There was a lot of detail for a 4 hour course. It met my expectation and more.”

“The layout continuously captures the attention of the reader, it is never boring!”

“I didn’t know what ABM was and this course has taught me its concept and application in the real world”

You can review this course using the questionnaire in the course completion area.

Learning outcomes of Activity Based Management

ABM in Context

  • Is the customer always right?
  • What led to the development of ABM?
  • What is ABM?
  • What are the frameworks for measurement and improvement?
  • What is the ABM framework?

ABM framework

Flow of Costs

  • What are the flow of costs through an ABM model?
  • What are the cost objects?
  • What other costs are involved?
  • What about product and customer profitability?
  • How do I use process and process improvement?
  • How do I embed the model?

ABM organisation
Basic Principles of Building Models

  • What is the flow of costs in the model?
  • How should I use the general ledger?
  • What are the categories of costs and activities?
  • How do I assign costs from the general ledger?
  • What do I need to know about cost drivers?
  • How do I assign costs from the ledger to activities?
  • How do I reassign costs to other departments?
  • How do I assign frontline activities to the cost objects?
  • How do I use unit costs for analysis?

ABM Materiality
Undertaking an ABM Project

  • What are the objectives of the project?
  • What are the key steps I need to take?
  • What are the areas of potential difficulty?
  • What software do I need?
  • Who should I involve?
  • How should I embed and refresh the model?
  • How do I use ABM outputs to improve performance?
  • How do I use ABM for commercial decision support?

Pre-project investigations
ABM in the Real World

  • How do I integrate business process re-engineering?
  • How do I integrate value-based management?
  • How do I integrate customer relationship management?
  • How does ABM offer a new perspective?
  • How can I make ABM work?
  • What difference can ABM make?

Selling ABM

Target audience for Activity Based Management

Accountants and finance managers in practice and in industry as well as any manager who is charged with achieving lower costs or higher margins. This is an ideal tool for analysis techniques used by sales, commercial, operations departments as well as shared and central services.

About the author of Activity Based Management

Brian Plowman Author of Activity Based ManagementBrian Plowman is a founding partner and managing director of Develin and Partners, a UK based management consultancy firm.

He has 30 years’ consulting experience and has specialised in the development of methods for Activity Based Management and Business Process Management.


He is a Chartered Engineer, Chartered Management Consultant, a Fellow of the Institute of Management Consulting and author of several books in his specialist fields.

Flexible learning

Learners take their own route through the topics covered in the course. They will learn at their own pace through a variety of activities designed to accommodate a range of learning styles.

You might also be interested in

Business Performance Management
Strategic Financial Management
Key Performance Indicators
Due Diligence in Mergers and Acquisitions
Dynamic Budgetary Control

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Each course takes approximately 4 hours to complete.

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