Process Mapping Workshop

in-house CPD training course

In-house Training Workshop on
Process Mapping

The following course is an in-house course.

One of the most important, yet difficult, elements in process improvement is understanding the current process. Effective process mapping is vital to this, and our Process Mapping Workshop covers the key skills needs to map, and also analyse, a business process while avoiding excessive technical detail.

Our Process Mapping Workshop Content

Process Mapping Workshop In-house Training Course
Topics covered include:

• Overview of the Lean philosophy
• Lean simulation
• Process Mapping Basics
• Understanding the Process: What does the Customer value?
• Process Metrics and Process Performance
• Process Mapping Practical
• Understanding the Process: Problem Statement – Goal Statement
• Creative Ways of Understanding and Solving Process Problems
• Developing the Future State Process Map

The course lasts one or two days depending on client requirements.

Who Should Attend?

Our “Process Mapping” course provides a straightforward introduction to process mapping and process analysis. The course will be of most benefit to members of an improvement team who want to work on a specific process of interest to them.

It is also of relevance to improvement team facilitators who want to improve their skills.

Process Mapping Workshop Course Delivery

We take an open friendly and enthusiastic approach to learning finance. We believe that people learn more effectively when they are enjoying themselves. We make finance interesting for you. We love questions and welcome as many as possible.

We encourage an open atmosphere which in our experience accelerates the learning process. We always use lots of exercises, case studies and real life examples in our training as we believe this really helps our clients to understand concepts.

We find that people only really learn when they test their understanding through practice. We offer traditional training, facilitation, interactive simulations, coaching and online training.

Tailored Process Mapping Workshop

All our courses are tailored to meet our client’s specific needs. We like to spend time getting to know our clients as we strongly believe that training is most effective and valuable when tailored and focused.
In-house Process Mapping Workshop

In-house Process Mapping Training

Our training can be held within your office or an external venue of your choice.

We can also secure venues on your behalf through our venue sourcing agency.


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    Individual Learners
    Please note that this is an in-house course offered to organisations.
    For individual learners, we offer:
    • a selection of open / public courses
    • a range of over 150 online courses
    • a range of finance and tax publications.