{"id":7195,"date":"2014-01-09T11:22:09","date_gmt":"2014-01-09T11:22:09","guid":{"rendered":"https:\/\/www.financial-fluency.co.uk\/?page_id=7195"},"modified":"2015-06-10T10:46:50","modified_gmt":"2015-06-10T09:46:50","slug":"key-performance-indicators-workshop","status":"publish","type":"page","link":"https:\/\/www.financial-fluency.co.uk\/financial-training-courses\/business-and-strategy\/key-performance-indicators-workshop\/","title":{"rendered":"Key Performance Indicators Workshop"},"content":{"rendered":"\"in-house\n

In-house Key Performance
\nIndicators Training Workshop<\/h2>\n

Key Performance Indicators (or KPIs) are increasingly standard in large, medium and some small organisations as well as by Governments. <\/p>\n

As with most management concepts understanding of the purpose, application, implementation and optimisation of KPIs varies from breathtakingly good to various degrees of destructive.<\/p>\n

If KPIs (as part of Business Performance Improvement or BPI) are properly applied and used they can have a fundamental effect on the culture and the competitive performance of any organisation large or small.<\/p>\n

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KPI Indicators Workshop Objective<\/h3>\n

The aim of this workshop to examine all aspects of Key Performance Indicators (KPIs) in detail.<\/p>\n

The workshop follows the following suggested structure:
\n\u2022\tIntroduction, philosophy and background
\n\u2022\tThe importance of processes
\n\u2022\tEstablishing KPIs
\n\u2022\tImplementation plans
\n\u2022\tCollection, presentation, evaluation, meetings, culture and summary.<\/p>\n

The overall aim of the workshop is to improve the probability of successful application of KPIs within an organisation.<\/p>\n

\"Key<\/p>\n

The Contents of our KPI Indicators Workshop<\/h3>\n

The following is an illustrative workshop outline for a five day workshop. <\/p>\n

In practice every workshop is tailored to every client\u2019s specific requirements.<\/p>\n

1.\tUnderstanding KPIs<\/strong>
\n\u2022\tWhat do KPIs mean?
\n\u2022\tVital principles.
\n\u2022\tPlan do check act.
\n\u2022\tShort interval controls
\n\u2022\tAll work is a process
\n\u2022\tHorizontals and verticals, pipelines and silos blind spots.
\n\u2022\tWaste within processes and between processes, opportunities
\n\u2022\tBPI and cultures long term, short and medium term wins
\n\u2022\tLessons from TQM, Continuous Improvement, and Theories of Motivation etc.<\/p>\n

2.\tThe road map for implementation<\/strong>
\n\u2022\tHigh level process map, what are the key processes.
\n\u2022\tPrimary recording
\n\u2022\tData analysis
\n\u2022\tVariation and Statistical Process Control
\n\u2022\tIdentifying the ‘gaps’ and setting targets
\n\u2022\tAction Review Meetings
\n\u2022\tProblem Solving Meetings\"Key
\n\u2022\tPhysical > Logical > Emotional
\n\u2022\tTeamwork
\n\u2022\tRecognition<\/p>\n

3.\tKPI selection principles<\/strong>
\n\u2022\tHigh Level Process Maps
\n\u2022\tProcess Mapping to get KPIs and to identify improvements<\/p>\n

4.\tKPI selection in practice<\/strong>
\n\u2022\tOperational and non-operational functions
\n\u2022\tPerspective of various stakeholders
\n\u2022\tIdentify the scope for improvements
\n\u2022\tProblems with accessing data, analysing it and getting people involved in resultant actions<\/p>\n

5.\tRolling out the KPIs<\/strong>
\n\u2022\tThe road map for implementation
\n\u2022\tThe importance of emotional commitment
\n\u2022\tPlanning the introduction of KPIs
\n\u2022\tCharts, time and dependences
\n\u2022\tEstablishing the total scope and stages of coverage
\n\u2022\tUndertaking leaking pipe workshops to gain commitment and identify potential for early wins
\n\u2022\tTraining people to map the processes and establish the KPIs
\n\u2022\tAppointing Steering group\/s and their roles to monitor and solve problems
\n\u2022\tAppointing champions
\n\u2022\tUsing a small team to identify identifying data collection problems and methods, so that the ground is prepared and issues anticipated.
\n\u2022\tSetting up displays, Action Review Meetings and Improvement Teams
\n\u2022\tDocumentation, data, display, analysis and reporting<\/p>\n

6.\tDocumentation<\/strong>
\n\u2022\tPrimary recording
\n\u2022\tThe principle of ‘automatic-realtime’<\/p>\n

7.\tData visualisation and best practice presentation<\/strong>
\n\u2022\tUsing IT to deal with the data
\n\u2022\tDashboards and drill downs
\n\u2022\tDifferent style of presentation to identify the ‘gaps’ and how they are being closed<\/p>\n

8.\tData collection<\/strong>
\n\u2022\tThe importance of display to changing attitudes and awareness’s <\/p>\n

9.\tAnalysis and reporting<\/strong>
\n\u2022\tConsideration of the likely opportunities using principles of Lean operations
\n\u2022\tSimple and more complex analysis
\n\u2022\tWhere Statistical Process Control may be appropriate
\n\u2022\tStates of control:- Chaos, Brink of Chaos, Brink of Perfection<\/p>\n

\"Key<\/p>\n

10.\tDecision making and communication<\/strong>
\n\u2022\tThe importance of quantification of improvement in specifics
\n\u2022\tEvaluation of waste, ‘cost of quality’ and the serious errors than can be made without understanding of cost behaviours. <\/p>\n

11.\tCreating a performance related culture<\/strong>
\n\u2022\tAligning the programme with the business strategy
\n\u2022\tTop Management’s role
\n\u2022\tRoad blocks to culture change and ways to remove or circumvent the road blocks
\n\u2022\tTeamwork has to be integrated with horizontal management
\n\u2022\tUnderstanding motivation
\n\u2022\tThe manager’s job in an improvement organisation
\n\u2022\tThe importance of meetings and dealing in facts
\n\u2022\tUsing targets CORRECTLY in order to drive Continuous\/Continual Improvement
\n\u2022\tThe importance of visions and missions
\n\u2022\tThe views of significant writers<\/p>\n

KPI Workshop Delivery Style<\/h3>\n

A typical workshop is interspersed with numerous discussions, exercises and illustrations. <\/p>\n

Our KPI workshop is a very interactive hands on experience during which delegates are actively involved in establishing chosen processes, mapping them and then identifying the KPIs. The goal is that these processes can be successfully implemented in their organisation following the workshop.<\/p>\n

In-house Key Performance Indicators Workshop<\/h3>\n

Our training can be held within your office or an external venue of your choice. <\/p>\n

We can also secure venues on your behalf through our venue sourcing agency.<\/p>\n

 
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Make Enquiry or Book Now \"in-house<\/h2>\n
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